Synthetic Brain Labs, Inc. ("Company," "we," "us," or "our") operates Direct Inference and related websites, APIs, consoles, documentation, and services (collectively, the "Service"). These Terms of Service ("Terms") govern your access to and use of the Service.

By accessing or using the Service, you agree to these Terms on behalf of yourself and any organization or other entity for which you use the Service ("you" or "your"). If you do not agree to these Terms, you may not use the Service.

You must be at least 18 years old and legally able to enter into these Terms to use the Service.

Direct Inference provides API-based AI inference services. The Service may receive prompts, instructions, files, metadata, and other inputs from you and return generated text, data, tool calls, summaries, suggestions, or other outputs.

Outputs may be generated with the help of machine learning systems and third-party providers. We do not guarantee that any output will be accurate, complete, current, consistent, lawful for your intended use, or suitable for a particular purpose.

The Service is not a substitute for professional advice. You are responsible for using appropriate human review and qualified professionals where legal, medical, financial, tax, safety, employment, housing, credit, or other regulated decisions are involved.

You are responsible for your account, credentials, API keys, passwords, tokens, and any other authentication methods used to access the Service. You must keep them confidential and may not sell, transfer, share, or make them available to unauthorized parties.

Activity under your account or credentials is your responsibility, whether or not you authorized that activity. You must promptly notify us if you suspect compromise, unauthorized access, or misuse.

We may suspend or restrict access if we believe an account, credential, or API key has been compromised, is being misused, or creates security, legal, operational, or availability risk.

For purposes of these Terms, "Customer Content" means prompts, files, instructions, data, metadata, and other materials you submit to the Service, plus outputs generated for you by the Service.

As between you and us, you retain your rights in Customer Content. You grant us a non-exclusive, worldwide, royalty-free license to host, process, transmit, reproduce, display, and otherwise use Customer Content only as needed to provide, maintain, secure, debug, analyze, and support the Service; comply with law; and enforce these Terms.

You represent that you have all rights, permissions, and authority needed to submit Customer Content to the Service and to grant the license above. You are responsible for Customer Content and for how you use outputs.

We are not obligated to store Customer Content for you. You are responsible for retaining copies of Customer Content you need. We may delete Customer Content where reasonably necessary for security, operations, account administration, legal compliance, or service termination.

You may not use the Service, Customer Content, or outputs to:

• Violate applicable law, regulations, sanctions, export controls, or the rights of others.
• Infringe, misappropriate, or violate intellectual property, privacy, publicity, confidentiality, contractual, or other rights.
• Submit information that you are not authorized to provide, including another person's confidential information, trade secrets, or personal information.
• Generate, distribute, or facilitate malware, credential theft, spam, fraud, phishing, deception, or unauthorized access.
• Harass, abuse, threaten, defame, dox, exploit, or harm any person or group.
• Make decisions or provide advice in regulated domains without appropriate human oversight, professional involvement, and compliance controls.
• Represent output as human-generated where doing so would be deceptive or unlawful.
• Publish or rely on output without appropriate review, fact-checking, and context for your use case.
• Reverse engineer, probe, scrape, extract, benchmark abusively, overload, interfere with, or bypass restrictions of the Service or related systems.
• Use the Service to build, improve, benchmark, or operate a competing service in a manner that violates these Terms or misuses non-public information about the Service.
• Circumvent usage limits, spend controls, rate limits, safety controls, security controls, access controls, or billing mechanisms.

Machine-generated outputs can be inaccurate, incomplete, biased, offensive, unsafe, or unsuitable for your intended purpose. Similar or identical outputs may be generated for other users.

You are responsible for evaluating outputs before using, publishing, distributing, or relying on them. You should independently verify factual, legal, financial, medical, safety, or other important information.

Subject to these Terms and applicable law, you may use outputs generated for you. We do not represent that any output is protectable by intellectual property law or that your use of any output will not infringe third-party rights.

We and our licensors own all rights, title, and interest in the Service, including software, systems, interfaces, documentation, designs, trademarks, logos, trade names, and other technology and materials, excluding Customer Content.

These Terms allow you to use the Service only as expressly permitted. They do not transfer ownership of the Service or grant any license except the limited right to access and use the Service in accordance with these Terms and our documentation.

If you provide suggestions, ideas, requests, corrections, or other feedback, you grant us the right to use that feedback without restriction or obligation to you, provided we do not identify you as the source without your permission.

You agree to pay all fees, usage charges, taxes, and other amounts incurred through your account in accordance with the pricing, order form, plan, or other billing terms presented to you.

The Service may use prepaid credits, usage-based billing, subscriptions, invoices, or other payment structures. Credits, if offered, are not legal tender, stored value, or a cash equivalent; they may be used only with the account to which they are issued; and they may not be sold, transferred, redeemed for cash, or assigned except where required by law or expressly permitted by us.

Payments may be processed by third-party payment processors. We are not responsible for payment processor errors, delays, outages, or separate terms. You authorize us and our payment processors to charge the payment methods associated with your account.

Except where required by law or expressly stated in an order form or separate written agreement, fees and credits are non-refundable. We may change prices prospectively by providing notice through the Service, our website, or other reasonable means.

The Service may interoperate with or depend on third-party services, APIs, infrastructure providers, payment processors, model providers, identity providers, or other vendors. Your use of third-party services may be subject to separate terms and policies.

We are not responsible for third-party services, including their availability, security, performance, content, output, errors, or changes. We may add, change, suspend, or remove third-party integrations or dependencies as part of operating the Service.

We may change, update, suspend, discontinue, or limit the Service or any part of it at any time. When practical, we will try to provide advance notice of material changes, but we may act without notice for security, legal, operational, abuse-prevention, or emergency reasons.

You may stop using the Service at any time. We may suspend or terminate your access if you violate these Terms, create risk or liability, fail to pay amounts due, misuse the Service, or if continuing to provide the Service would create security, legal, operational, or reputational risk.

Upon termination, your right to use the Service ends immediately. Sections that by their nature should survive will survive, including provisions about Customer Content, payments, intellectual property, confidentiality, disclaimers, limitation of liability, indemnity, dispute resolution, export compliance, and general terms.

You may receive non-public information about the Service, including technical, business, security, product, pricing, roadmap, or operational information. You must protect that information using reasonable care and may use it only to access or evaluate the Service as permitted by these Terms or another written agreement with us.

Confidentiality obligations do not apply to information that you can show was already known to you without restriction, independently developed without use of confidential information, publicly available through no fault of yours, or lawfully received from a third party without confidentiality obligations.

If law requires disclosure of our confidential information, you must provide reasonable advance notice where legally permitted and cooperate with efforts to limit disclosure.

The Service and all outputs are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, and error-free operation.

We do not warrant that the Service will be uninterrupted, secure, timely, available, accurate, complete, or free from harmful components, or that outputs will meet your requirements or comply with laws applicable to your use.

To the maximum extent permitted by law, neither we nor our affiliates, officers, employees, contractors, licensors, vendors, or business partners will be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; lost savings; loss of goodwill; business interruption; loss, corruption, or deletion of data; or costs of substitute services.

To the maximum extent permitted by law, our total liability for all claims arising out of or relating to the Service or these Terms will not exceed the greater of one hundred U.S. dollars (US $100) or the amount you paid us for the Service during the six months before the event giving rise to the claim.

The limitations above apply regardless of legal theory, whether based in contract, tort, negligence, strict liability, warranty, statute, or otherwise, even if a remedy fails its essential purpose. They do not apply where prohibited by law.

You will defend, indemnify, and hold harmless us and our affiliates, officers, employees, contractors, licensors, vendors, and business partners from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising from or relating to your Customer Content, your use or misuse of the Service or outputs, your violation of these Terms, your violation of law, or your infringement or violation of third-party rights.

We may control the defense of any matter subject to indemnification at your expense, and you must cooperate with our reasonable requests.

We may update these Terms from time to time. If we make material changes, we will provide notice by posting the updated Terms, updating the effective date, sending notice to an account contact, displaying notice in the Service, or using another reasonable method.

Your continued use of the Service after updated Terms become effective means you accept the updated Terms. If you do not agree, you must stop using the Service.

You may not assign, transfer, delegate, or sublicense these Terms or your rights or obligations under them without our prior written consent.

We may assign, transfer, or delegate these Terms and related rights and obligations in connection with a merger, acquisition, reorganization, financing, sale of assets, change of control, or transfer of the Service or related business.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

You and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration administered by the American Arbitration Association under its applicable rules, except that either party may seek injunctive or equitable relief in court to protect intellectual property, confidential information, security, or unauthorized use of the Service.

Arbitration will be conducted on an individual basis. You and we waive any right to a jury trial and any right to participate in a class, collective, consolidated, private attorney general, or representative proceeding. If this class-action waiver is found unenforceable, the arbitration agreement will not apply to that dispute.

Unless the parties agree otherwise, arbitration will be conducted by a single arbitrator, in English, by video conference where practical. Judgment on the award may be entered in any court of competent jurisdiction.

You must comply with all applicable trade controls, export controls, sanctions, and anti-boycott laws. You may not access, use, export, re-export, transfer, or make the Service available in violation of those laws, including to embargoed jurisdictions or restricted parties.

You represent that neither you nor anyone using the Service through your account is located in, organized under the laws of, or ordinarily resident in a jurisdiction subject to comprehensive sanctions, or listed on any applicable restricted-party list.

These Terms, together with any order form, plan terms, policies, documentation, or other terms expressly incorporated by reference, are the entire agreement between you and us regarding the Service and supersede prior or contemporaneous agreements on that subject.

If any provision is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver. No waiver is effective unless in writing and signed by us.